The Avaya Scopia product portfolio is a powerful combination of hardware and software products that is fully standards-based and offers the highest performance available in today’s video conferencing solutions. Interoperability and interconnectivity is provided between any video-enabled device, such as a telepresence system, conference room, desktop or mobile video system, as well as other telephony and unified communications solutions. Avaya Scopia solutions are used by institutions, enterprises and service providers to create high quality, easy-to-use, advanced voice, video and data collaboration environments, regardless of the communication network.
Jenne provides its business partners with unparalleled support through the entire sale process for Avaya Scopia products. We offer Tier1 and Tier2 Technical Support to our partners who are not co-delivery certified. Our Avaya Scopia partners have access to five certified technicians who are able to help troubleshoot systems. Jenne has also designed a tool to enable our partners to create real-world configurations for the Avaya Scopia product portfolio. The Jenne Solutions Designer gives our partners an opportunity to see how the entire end-to-end solution will be set up, customized quotes and cover letters for partner sales meetings and the ability to share the tool and its results with your sales, design and installation staff.
As an Avaya Scopia Value Added Distributor (VAD), Jenne supports its business partners with pre- and post-sales and technical support, same day shipping on orders placed before 7pm ET, an industry-leading order fill rate of 99.98% and an on-time shipping percentage of 99.89%. Jenne also offers the Avaya Scopia® Solution for Video Communications course solution that is designed for System Engineers and IT Managers to train them on the features, benefits and overall operation of the Avaya Scopia product portfolio.