This 2-day review course is designed for Avaya Business Partners and Technicians with IP Office Installation, Configuration, Design and Implementation responsibilities who have previously obtained the Avaya IP Office certification credential (AIPS or ACIS) and are looking to renew. This course will cover IP Office Release 11.1 and provides the student with the necessary review information to attempt the ACIS – Avaya IP Office™ Platform Credential (77200X). This is a review session that will encompass virtual leader led training and question/answer session.  All students will prepare for the ACIS Professional Credential and have the opportunity to take the ACIS test through PearsonVue (scheduled by the student and taken outside of class hours). 

The course will cover the following exam areas:

• Implementation preparation
• Install Hardware/Software
• Test and Validate the Implementation
• Implementation Troubleshooting

Experience the R11.1 features:

• Avaya Workplace
• J-Series J189 SIP endpoints
• K-Series Vantage 2.2 SP3

Required Pre-Requisite:

Mandatory previous certification on the Avaya IP Office Professional Certification Implementation Training Credential (AIPS or ACIS).  Students must possess a functional knowledge of Avaya IP Office hardware/software, trunking, hunt groups, embedded voice messaging, Users, Short Codes, Licensing, Incoming Call Routes, SD Cards and Automatic Route Selection.