Some of the key learning objectives covered are:

• Identify potential opportunities
• Describe the key capabilities, including how they address customer challenges and bring positive business outcomes to our customers
• Explain how to differentiate Avaya Cloud Office™ from competing solutions on the market
• Understand how to demonstrate key features

The Course Agenda:

• Introduction
• Avaya Cloud Office™ Overview
• Identifying Opportunities for Avaya Cloud Office™
• Avaya Cloud Office™ Features and Capabilities
• Demonstration of key features and capabilities
• Competing with Avaya Cloud Office™
• Selling Avaya Cloud Office™
• Summary and Resources

Prerequisite Learning:

There are no mandatory prerequisites for this course.  Avaya recommends:

46190W, Avaya Cloud Office™ for Sales, or equivalent knowledge

Technical Requirements:

A PC with Internet Access

TeamViewer

PDF Application to view course content

Phone/Headset for dial in access to meeting Audio OR, use PC Audio with a USB/Bluetooth Headset/Mic