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Avaya Cloud Office™ ASRA Sales Certification Course

46200W - Selling Avaya Cloud Office™ to Midsized Customers

This course is designed for individuals responsible for selling and/or positioning Avaya Cloud Office™ solutions.

This course gives students the opportunity to follow and review the training materials in a virtual, leader-led virtual environment. 

This course is recommended for students preparing to take the 46210T exam in order to obtain the ASRA-0001 (Avaya Cloud Office™ for Sales) certification.

Some of the key learning objectives covered are:

  • Identify potential opportunities
  • Describe the key capabilities, including how they address customer challenges and bring positive business outcomes to customers
  • Explain how to differentiate Avaya Cloud Office™ from competing solutions on the market
  • Explain the Customer Success Program

The Course Agenda:

  • Introduction
  • Avaya Cloud Office™ Overview
  • Identifying Opportunities for Avaya Cloud Office™
  • Avaya Cloud Office™ Features and Capabilities
  • Competing with Avaya Cloud Office™
  • Selling Avaya Cloud Office™
  • The Customer Success Program
  • Summary and Resources

Prerequisite Learning:

There are no mandatory prerequisites for this course.  Avaya recommends:

46190W, Avaya Cloud Office™ for Sales, or equivalent knowledge

Technical Requirements:

A PC with Internet Access


PDF Application to view course content

Phone/Headset for dial in access to meeting Audio OR, use PC Audio with a USB/Bluetooth Headset/Mic


Unified Communication

Physical Security

Cloud Services

Networking Infrastructure & Storage