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T-MVO250-6.3-IM Mitel MiVoice Office 250 Release 6.3 Installation and Maintenance Certification Course


You will gain comprehensive knowledge of the MiVoice Office 250 system including the hardware, phones, and system features supported by the current release of software. You will also plan, program, and use Unified Voice Messaging and Voice Processor applications.

Topics: Upon successful completion of the MiVoice Office 250 Installation & Maintenance course you will be able to:

  • Locate information in the 5MiVoice Office 250 Customer Documentation and Online Help
  • Install and configure MiVoice Office 250 hardware and software
  • Use the System Administration & Diagnostics console
  • Access and navigate through MiVoice Office 250 Database Programming forms, wizards and templates
  • Program and use a basic MiVoice Office 250 system that includes analog phones, digital telephones, IP phones and trunks
  • Understand how to configure and enable the embedded DHCP Server
  • Program, initialize, and use Unified Voice Messaging
  • Plan, program, and use system features such as:
    • Keymaps
    • Zone Paging
    • Phantom Extensions
    • Extension Lists
    • Dialing Restrictions
    • Call Forwarding
    • Hunt Groups including ACD
    • Call Routing Tables
    • Configuration and Conference Assistants
    • Web Portals
    • Dynamic Extension Express and Hot Desking
    • Database Save and Restore
  • Plan, program, and use Voice Processor applications:
    • Automated Attendant
    • Call Routing Announcements
    • Scheduled Time-Based Application Router
    • Record-A-Call
  • Plan, program and test Emergency Calls
  • Plan, program and test local and networked Automatic Route Selection
  • Troubleshoot alarms and resolve MiVoice Office 250 system problems
  • Prevent Toll Fraud
Terms & Conditions:
The information contained in this document is subject to change without notice and should not be construed in any way as a commitment by MITEL NETWORKS or any of its affiliates or subsidiaries.