Avaya is a leading provider of communication and collaboration solutions, providing intelligent experiences to customers around the world - in the cloud, on premise, or a hybrid of both.
Avaya IX Digital Workplace solutions provide businesses the flexibility to communicate and collaborate the way they need to. Avaya’s solutions portfolio includes calling, messaging, meeting, contact center and team collaboration solutions, via their IP Office and Aura platforms, designed to meet the needs of businesses of any size.
Avaya IX Digital Contact Center solutions provide organizations the ability to provide a seamless customer service experience through assisted service, self-service, performance management and AI-powered tools. Avaya contact center solutions provide voice, video, automated speech, email and chat, supported by powerful, real-time and historical reports.
Avaya cloud solutions offer its partners and agents a variety of deployment options to provide unified communications and contact center solutions to customers of all sizes—including private, public or hybrid cloud.
Avaya video solutions integrate video conferencing with team collaboration solutions to make it easy to meet anywhere on any device. Avaya provides hardware for video conferencing rooms, as well as software via their Equinox platform to allow users to join via desktop or mobile device.
Open Phones and Devices
Avaya's open devices portfolio offers a broad range of business telephones, handsets, headsets, cameras and conferencing phones that work with various Avaya approved third-party call control platforms.