AvidStack
AvidStack’s cloud-based infrastructure enables rapid deployment and seamless integration, so you can stay ahead of the competition and respond quickly to emerging opportunities. With AvidStack, you can innovate faster, iterate more frequently, and stay one step ahead in today’s dynamic business landscape.

Experience: Not Just a Buzzword
The standout advantage of partnering with an infrastructure provider that specializes in voice application hosting is their in-depth product and technology knowledge. This ensures that every virtual machine hosted at AvidStack will perform at peak efficiency, and that their team is adept at supporting real time technologies.
Such specialization enables AvidStack to roll out a unique complimentary services to support your team. Their collaborative approach allows your team to work alongside ours, equipping them with the knowledge to undertake similar tasks in the future. Alternatively, if you're facing constraints or your team isn't ready yet, AvidStack can offer turnkey solutions where we handle the remote programming and installation for you.
AvidStack's Infrastructure as a Service (IaaS) solutions come packed with:
- Exclusive virtual servers
- Virtually unlimited calling plans*
- Comprehensive handling of regulatory fees, taxes, and billing services
- Intrado e911 services for softphone users
- Tier 3 support services
Our partners also benefit from our premium, U.S.-based support team. We assign a dedicated contact point for installation, training, and tech help for each client onboarded. Unlike generic partners who merely provide server space or infrastructure, AvidStack offers specialized application-level expertise.

Infrastructure as a Service: Defined
Infrastructure as a Service (IaaS) is a form of cloud computing that provides virtualized computing resources over the internet. IaaS is one of the three main categories of cloud services, alongside Software as a Service (SaaS) and Platform as a Service (PaaS).
By outsourcing the complexities of physical infrastructure management, IaaS enables businesses to focus on core activities, leveraging a secure, resilient, and adaptable IT environment.
Virtualized Computing Resources
Instead of buying and maintaining physical servers and data center infrastructure, users can access these resources in a virtualized environment, hosted by AvidStack.
Scalability and Flexibility
IaaS allows organizations to scale up or down quickly in response to demand. This means they can pay for more resources when they need them and reduce capacity when they don't, leading to cost efficiency.
Utility-Style Pricing
Customer pay on a per-image or per-user basis, similar to how you might pay for utilities like water or electricity. This can lead to significant cost savings compared to the capital expenditure of owning and maintaining your own infrastructure.
Independence and Control
While the physical infrastructure is owned, maintained, and managed by AvidStack, the customer maintains control over the virtualized images and software, including operating systems, storage, deployed applications, etc.
This autonomy in managing virtualized images and software translates to customized configurations and optimizations to meet your unique business needs.
Provider Expertise and Savings
One of the significant advantages of IaaS is leveraging the expertise of the provider. IaaS companies invest heavily in maintaining state-of-the-art infrastructure and ensuring high levels of competence and specialization.
By utilizing these services, businesses can benefit from this expertise without having to invest in it directly. This not only saves money but also frees up internal resources to focus on core business activities rather than on infrastructure management.
Disaster Recovery and Business Continuity
IaaS offers robust solutions for disaster recovery and business continuity. Due to the virtual nature of the infrastructure, data and applications can be replicated to multiple data centers.
By relying on the IaaS provider's infrastructure and expertise, businesses can ensure a higher level of resilience and continuity without the need for substantial investments in Infrastructure.
Platform as a Service: Defined
Platform as a Service (PaaS) is a cloud computing model that provides a comprehensive suite of services to support the deployment, management, and scaling of applications. As an integral part of cloud services, alongside Infrastructure as a Service (IaaS) and Software as a Service (SaaS), PaaS offers a higher level of abstraction compared to IaaS.
PaaS not only eliminates the need for businesses to manage underlying infrastructure but also provides and manages critical components like operating systems, middleware, and server-side applications. This enables organizations to focus on their core activities while leveraging a secure, scalable, and efficient cloud environment.
Integrated Operating System
PaaS provides an integrated operating system, streamlining the management of OS updates and security patches, and ensuring a stable environment for running applications and services.
Middleware Support
Including a wide range of Middleware services such as databases, monitoring tools, and HA replication software, PaaS simplifies backend management, enhances application performance, and ensures reliability.
Application Management
PaaS manages the installation, maintenance, and updating of server-side software, freeing users from the complexities of server management and allowing them to concentrate on their core business.
Enhanced Cost-Effectiveness
PaaS extends IaaS's cost benefits by including operating systems, middleware, and server-side applications, reducing operational expenses and allowing for more efficient budget allocation.
Backups and Recovery
PaaS platforms often feature automated backup and recovery systems, which are crucial for data safety and minimizing data loss risks, especially valuable for businesses lacking robust backup solutions.
Redundancy
PaaS effectively adds an additional level of redundancy, particularly in the software and application layers, which complements the physical infrastructure redundancy provided by IaaS. This integrated approach ensures higher availability and reliability of the entire service stack, from the hardware level right up to the application level.
