Cloudli

Cloud Communications

Feature-rich VoIP for SMBs, including voice, messaging, Microsoft Teams integration, SIP trunking and call center capabilities. To keep pace with technology trends and evolving customer expectations, SMBs need always-on cloud communications to stay connected to their customers, 24/7/365.

At Cloudli, designs, develops, and delivers cloud communications solutions specifically tailored to meet the needs of today’s SMBs. They offer simple, easy-to-use features, reliable, user-friendly support, and cost-effective pricing that keeps more of your money in your business. Our goal? To drive innovation that is flexible, accessible, and won’t take hours of your time to setup or maintain.

Microsoft Teams Integration - Do More With Teams

Streamline and standardize your cloud communications with Cloudli Connect’s Microsoft Teams integration. This easy-to-implement integration allows Microsoft Teams users to seamlessly access Cloudli Connect’s rock-solid voice services directly from Teams.

• Eliminate the need for separate voice and video solutions
• Augment operations with enhanced business phone features like auto-attendant, hunt groups, call forwarding, and more
• Choose from a broad range of supported desktop devices
• Leverage optional add-ons like call recording and call center, as needed

Integrating Cloudli Connect with Microsoft Teams is easy! Upon subscribing to Cloudli Connect with the Teams
integration option, the connection between Cloudli Connect and Teams is activated through Cloudli’s user-friendly administrative portal. Once that’s complete, your users can take advantage of all that Cloudli Connect has to offer from within their Teams client!

SIP Trunking That Works Harder— So You Don’t Have To

Cloudli’s SIP trunks provide voice-over-IP connectivity at a competitive price — with expert support every step of the way. 

It’s time for an upgrade.
Leave your outdated hardware and PRIs in the dust and experience a modern solution for voice and fax with resilient and reliable SIP trunk service.

Cut costs and maintenance expenses.
SIP trunks eliminate the need for in-house analog hardware and gateways, legacy telephone lines and costly term contracts.

Choose how you connect.
Keep your existing numbers or take your pick from local and toll-free numbers. We even support multiple locations through a single SIP trunk.

Set up and scale with ease.
Instant provisioning and online management helps you get online fast, then add capacity as your team grows for cost-effective scaling and peak efficiency – no need to overprovision as your business expands.

Stay connected in every circumstance.
Rely on our commitment to redundancy, security and optimization; maintain system uptime with tested failover strategies.

Get help how and when you need it.
Cloudli’s customer support team is available to troubleshoot problems, update access controls and clear roadblocks, so you stay connected.

Keep teams safe and secure.
No matter where or when you work, safety is always essential. Our SIP trunking plans include 911 service to protect your teams.

Call Center

Transform Every Call into a Success Story with Cloudli Call Center

With business moving quickly and customer expectations higher than ever, delays, misrouted calls, and workflow inefficiencies can cost you customers and revenue. Cloudli Call Center empowers small businesses with the tools needed to enhance productivity, optimize workflows, and deliver exceptional customer  experiences.

Cloudli Call Center is a cloud communication solution designed for businesses that support small or large-scale calling operations. Its simple yet robust features help streamline customer interactions, improve agent productivity, and optimize workflows with data-driven insights.

• Advanced Call Routing
• Auto-Attendant
• Call Recording & Analytics
• Scalability & Flexibility
• API Integrations
• Agent Supervision
• Automated Call Back
• Distributed Workforce

IP Fax

Mission-critical Communications Made Easy

As your customers modernize their networks, one question that’s often left until the end of the project is,  what about fax? The fact is, fax is still a heavily used mode of communication across many industries, and
your customers are looking for an IP-based solution.

Cloudli’s reliable, flexible IP fax solutions help your customers meet their IP fax needs, and help you grow wallet share within your customer base.

Flexible options
Whether your customer is a high-volume user with its own fax server, or a small business that only occasionally needs to fax, Cloudli has real-time and virtual options available.

High deliverability
Cloudli’s high-quality, carrier-grade fax network is specially groomed to minimize packet loss, jitter and delay. The result? Faxes are delivered reliably and securely.

Compliance
If compliance is a consideration for your customers, Cloudli’s T.38 offers optional, patented AES encryption, plus real-time transmission to eliminate any data intermediaries.

SMS Broadcast

One Solution. Instant Connection.
Cloudli Connect’s SMS Broadcast enables Beyond or Extension users linked to an SMS Broadcast Telephone
Number to send text messages to a group of contacts, at the same time. Integrated within the Cloudli Connect platform, this feature combines voice and text in one simple, unified solution—enabling users to manage all communications from their Cloudli Connect Softphone, on desktop or mobile.

Why Use SMS Broadcast?

• Conversation at Scale: Send mass messages while enabling personalized, two-way conversations
• Shared Visibility: Replies create private threads visible to all assigned users for seamless follow-up
• No Hardware Required: Fully cloud-based—no additional equipment required
• Efficient Engagement: Boost responsiveness and simplify team-driven customer outreach

Use Cases

• Retail Promotions: Retail chains promoting sales or limited-time offers to drive traffic and repeat business
• Event Coordination: Youth organizations streamlining event communication with parents or members
• Customer Feedback Campaigns: SMBs gathering insights from VIP customers for product development or market testing

How it Works
The SMS Broadcast add-on is provisioned to a dedicated number and managed via the Cloudli Portal. Assigned users send messages through the Softphone app to configured contact groups. Replies create private one-to-one threads visible to all authorized users for seamless follow-up.

Why Partner with Cloudli?

Partner-Driven
We create new opportunities for our partners, support their success, and treat their customers like our own. At Cloudli, your business is valued, and your growth is their priority.

Customer-Obsessed
We overserve the underserved SMB market, delivering solutions that small businesses actually want to use—
backed by responsive, hands-on support.

Innovation That Does More
As technology evolves, Cloudli ensures partners stay ahead with solutions that simplify business communications while expanding revenue opportunities.