Nortec
IT Services that Fit Your Business Anywhere
Nortec's cloud services aren’t just about introducing new technology. They serve as your trusted partner, guiding you through the complexities of cloud solutions, helping your business truly take advantage of all the possibilities that lie in the cloud.
Microsoft Subscription Licenses
Nortec offers Microsoft Licensing packages with end-to-end support and strategic guidance for small to large companies nationwide. Learn how different Microsoft licensing options can help your organization get the best value when purchasing and managing all your Microsoft products and services. Nortec will be able to help you determine what is the best way to acquire your Microsoft Licensing needs. Per user subscriptions:
- Include Software subscriptions specifically applicable to your business
- Online Training – via Cliptraining
- Access to Nortec Support and Microsoft’s Advanced Support for partners
Managed Cloud Portal
Nortec's Managed Cloud Portal includes everything in Microsoft Per User Subscriptions plus:
- User Management – Onboarding, Deprovisioning and technical support of cloud-based systems
- Monthly Secure Score Reporting
- Unlimited Remote Support from Nortec and Microsoft
- Trouble Ticketing, Technical Support Email, and 1-800 number services
- Annual Review of Account
Managed Modern Workplace
Nortec's Managed Modern Workplace includes everything in Managed Cloud Portal plus:
- Full Desktop and Cloud Based systems support
- Annual Virtual CIO Review of Account
- Inventory Assessment
- Customer Analytics and Secure Score
- Malicious Activity Monitoring and Alerting
Managed Virtual Machines
Nortec's Managed Virtual Machines offering includes:
- Software and server subscriptions specifically applicable to any business
- Access to Nortec Support and Microsoft’s Advanced Support for partners
- Critical and Security Patching
- Unlimited Remote Support from Nortec and Microsoft
- Trouble Ticketing, Technical Support Email, and 1-800 number services
- Annual Optimization of Virtual Machines for cost and performance
Managed Security Endpoint Protection and Response
Engage Nortec's external cybersecurity experts to monitor any organization's IT network, devices, applications and data for known and evolving vulnerabilities, threats and risks. We provide proactive threat detection, immediate incident or alert response, and incident remediation.
- Includes a Managed Security Operation Center (SOC) delivering 24/7 threat monitoring across 3 attack pillars
- Endpoint – Windows and macOS; intrusion detection
- Network – Firewall and edge device log monitoring
- Cloud – Microsoft 365 security event log monitoring, Azure AD monitoring, Microsoft 365 malicious logins, Secure Score
Managed Security Awareness
There is only one solution for organizations that want to avoid a financial and security nightmare: prevention through cybersecurity awareness training. Nortec's Managed Security Awareness includes:
- Baseline Testing
- Training Users
- Monthly and Quarterly testing and reporting for anti-phishing
Managed Backup
Nortec's Managed Backup service includes:
- Software and server subscriptions specifically applicable to any business
- Access to Nortec Support and Microsoft’s Advanced Support for partners
- Daily verifications of Backups
- Monthly Restore of Backups
Managed Disaster Recovery and Business Continuity
At Nortec, we create custom business continuity plans that offer businesses unparalleled protection and peace of mind. Nortec's Managed Disaster Recovery and Business Continuity service includes:
- Software and server subscriptions specifically applicable to any business
- Access to Nortec Support and Microsoft’s Advanced Support for partners
- Daily verification of synchronization
- Annual Failover to Sandbox
Managed Teams
Nortec’s Managed Teams pairs you with our Microsoft experts who will configure, fully manage and support your Microsoft Teams making sure you get exactly the collaboration and communication tools your company needs.
- A fully operational phone system with 9-1-1 calling capabilities worldwide
- Porting current phone numbers (international and domestic)
- Design guidance, configuration and support of Teams and channels
- Troubleshooting for all voice quality issues