NUSO

Cloud Communications & CPaaS Enablement

UCaaS: Unified Communications as a Service
NUSO Unified Communications – UC is an enterprise-grade, all-in-one business solution that combines Voice, Mobility, Messaging, Presence, Conferencing, Collaboration, and 200+ CRM integrations to streamline workflows. This empowers workforces with the convenience of working anywhere with internet access: at the office, at home, or on the road. NUSO UCaaS gives you a reliable, flexible, and easy-to-use service at a lower cost.

CCaaS: Contact Center as a Service
NUSO Connect for Business is designed to integrate seamlessly into customer business applications and use existing customer data to enhance profitability and improve service delivery. Experience advanced contact center features like integrated chat, IVR, overflows, workload balancing, virtual queuing, and call recording with PCI Compliance.

NUSO Connect for Business offers virtually unlimited call routing options, including skills-based routing, where calls are automatically sent to the agent best qualified to resolve the problem.

CPaaS: Communications Platform as a Service
NUSO's CPaaS Platform is designed to make managing your numbers and communication features as simple as possible. From our API library to our instant number provisioning and porting, we’ve removed the complication from communication.

NUSOflex - Redundancy for Local Inbound Calls

Impairments in the PSTN happen daily and can take anywhere from 8-12 hours to fix, but with the award-winning NUSOflex, inbound calls are automatically routed around disruptions. AI-powered NUSOflex provides redundancy for inbound voice calls that traverse the PSTN, ensuring uninterrupted service for businesses of all sizes.

Simply Connect

Business Class Text Messaging
A cloud-based enterprise messaging application that lets your customers send and receive text messages from any number. With white label branding options, there are many ways for any business to grow.

Integrations: NUSO Bridge

NUSO Bridge for Teams
Integrate existing Voice and Messaging into Microsoft Teams:

• Platform Connect
• Sip Connect
• Operator Connect

Thanks to the increase in remote and hybrid work, collaboration applications have become an invaluable tool for businesses of all shapes and sizes. Now you can add all the features of Unified Communications into the Microsoft Teams platform.

NUSO Bridge for Zoom
Businesses choose Zoom for their state-of-the-art simplicity and scalability with robust security and privacy features. Enjoy the high-quality, reliability, and cost-effective benefits of NUSO Cloud Communications in the Zoom Phone client.