Zoom
Find out what's possible when work connects.
Zoom is the AI-first work platform that helps you express ideas, connect to others, and build toward a future limited only by your imagination. Bridge the gap between talking and doing — trusted by millions of businesses worldwide.
Zoom Workplace
One platform for all the ways you work.
Work is complicated. Your collaboration tools shouldn't be. Zoom Workplace unites meetings, docs, chat, phone, and more with ZoomMate built in to help teams focus and work together flawlessly.
- More value, less cost — Improve ROI with a lower total cost of ownership.
- Works your way — Connect with the apps and workflows you already use.
- Always innovating — Stay ahead with tools that evolve as fast as you do.
- Effortless by design — Simplify the way you work with intuitive tools built for everyone.
- Quality audio, video, and AI — Deliver your best work, every time.
- Trusted and secure — Work with confidence knowing data is protected.
- Meetings — Enterprise-grade video conferencing with AI summaries and next steps.
- Phone — Enterprise cloud phone system with centralized management and secure HD Voice.
- Chat — Persistent messaging that anchors communication across meetings, phone, and rooms.
- Rooms — Modern workspaces for hybrid teams with HD video, one-touch join, and wireless sharing.
- Webinars — Share live HD video with up to 50,000 attendees; stream on YouTube Live and Facebook Live.
- Events — Branded event hubs with ticketing, registration, networking, and analytics.
- Docs & Whiteboards — Collaborative documents and visual canvases built into the platform.
Zoom CX
The customer experience platform. Connection-first.
Bring teams together across touchpoints, resolve issues faster, and turn your customers into loyal fans. Zoom CX combines AI-powered self-service, empowered agents, connected journeys, and actionable insights.
- Smarter self-service — Provide 24/7 assistance across chat and voice with agentic AI that completes complex tasks, adapts in real time, and seamlessly escalates to live agents when needed.
- Empowered agents — Free agents to focus on complex conversations while AI handles routine tasks and surfaces relevant context.
- Connected journeys — Carry context through every channel and reinforce your brand voice with customizable, conversational AI.
- Actionable insights — Turn customer data into business impact with an agentic intelligence layer — no dashboards or data scientists needed.
- Zoom Virtual Agent — Does more than answer questions — it completes tasks end to end, so customers resolve issues faster and agents focus on complex conversations.
- Zoom Contact Center — AI-first CX solution that connects customer journeys across channels, handles routine tasks, and frees agents to focus on complex issues.
- Zoom Workforce Engagement Management — Balance efficiency and experience with AI that keeps the right agents in the right place at the right time.
- Zoom CX Insights — An agentic intelligence layer that turns customer data into business impact.
Zoom AI
AI that works where you work — built into every Zoom experience.
Zoom AI is woven throughout the platform, powering smarter collaboration, faster customer resolutions, and effortless content creation. From real-time meeting intelligence to agentic customer service to automated deliverables, Zoom AI transforms conversations into outcomes — so teams can focus on what matters most.
- Capture meeting momentum
- Show up prepared for the day
- Resolve issues faster with instant context
- Keep projects on track
ZoomMate - ZoomMate goes beyond assistance — it captures context from your conversations, uncovers insights, and completes your work. Built into Zoom Workplace, ZoomMate hands off tasks, automates workflows, and helps you deliver better results.
My Notes- My Notes captures insights from your conversations on Zoom, in person, on mobile, and across third-party platforms like Teams and Google Meet — no bots required. Focus on the discussion, not documentation.
Virtual Agent- Built on the Zoom AI platform, Virtual Agent understands customer intent, manages complex requests, and completes tasks to deliver fast, frictionless resolutions — 24/7 across chat and voice channels.
AI Productivity Suite- Zoom AI Productivity Suite automatically turns conversations into working documents, capturing context as work evolves. Move from discussion to deliverable in minutes — not hours.
- Zoom Slides - Turns meetings, docs, or prompts into polished, on-brand, ready-to-share decks in minutes with ZoomMate.
- Zoom Canvas — Collaborative AI-powered documents with unlimited creation.
- Zoom Sheets — AI formula writing and intelligent data analysis.
- Zoom Paper — Create professional documents in one prompt.
- Make smarter decisions — Surface decisions, trends, and takeaways from conversations; AI handles analysis and formatting.
- Move fast — Turn conversations into proposals, decks, and reports in minutes.
- Produce your best work — Refine every draft with full context built in for polished, professional outputs.
