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Intermedia Webinars

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  • Sales Hacks for Uncovering Contact Center Opportunities

    August 31, 2022

    Customer experience is at the core of every successful business, but many of your customers don’t understand contact center jargon and how the technology can help.

    Learn a few key sales hacks that will simplify your pitch and help you identify more sales opportunities so that you can easily connect Contact Center capabilities with the real-world benefits that your customers care about.

    Topics Covered:

    • Sales Hacks for uncovering Contact Center opportunities
    • Why your customers and their clients care about customer experience
    • What defines a great customer experience and how you can help make it happen in any industry
    • Who participates in the purchasing decisions and what they care about
    • Contact Center capabilities that help your customers achieve their desired customer experience outcomes

    Presenter: Koray Parmaks - Vice President, CCaaS at Intermedia

    View Recording

  • Intermedia's New Microsoft Teams Integration Licenses are Here

    August 17, 2021

    In 2021, Intermedia launched a new strategic initiative around their UCaaS product that can help you compete against or complement Microsoft Teams. Intermedia has now launched two new license options and enhanced their UCaaS product capabilities to help you compete and win.

    Join us to learn more about the Intermedia UCaaS Microsoft Teams Integration selling approach and see the new tools Intermedia has developed.

    During this webinar, Intermedia will: 

    • Present a refresh on Microsoft Teams and Intermedia UCaaS strategy and licensing options
    • Introduce the new With and For Microsoft Teams tools developed to support you
    • Answer your UCaaS and Microsoft Teams questions
    • Solicit your feedback on what you need to support your success

    Plus, attend this event to find out how you can win 1 of 5 $100 gift cards.

    Presenter: Paula Goldrich, Sr. Product Marketing Manager at Intermedia

    View Recording

  • Building a Voice Practice with Jenne and Intermedia

    September 23, 2020

    Register for our virtual learn and earn event with Intermedia and Jenne.  There will be prizes and games, but most importantly you will leave with key tips on how to build a cloud voice practice.

    Intermedia is a leading cloud communications provider that provides partners the ability to wholesale a UCaaS and CCaaS solution. This is why Intermedia is the right choice for your business:

    • You own the customer relationship
    • No FCC registration or tax calculation required
    • You set the price and bill your customers
    • Best-in-Class Partner Support

    View Recording

  • Distance Doesn’t Have to Mean Disconnected. Learn how Intermedia Enables Remote Work for Today and Tomorrow.

    June 25, 2020

    The world has changed. Working remotely is not only the new normal for today, but it’s a way in which any business should plan to operate in the future.

    Topics Covered:

    • Solve the NOW problem while enabling for TOMORROW with the right tools and planning
    • Stand up critical communications so your customers can operate internally and service their clientele from any location, any time
    • Bust common myths that may have slowed your customers from adopting cloud services
    • Go to market and educate your customers on the many benefits of cloud communications, including modernization and operational cost reduction

    PRESENTER
    Mark Sher - Intermedia VP of Unified Communications Product & Marketing and prominent industry speaker

    View Recording

  • Intermedia Contact Center Overview

    December 4, 2019

    Affordable – Reliable – Deploy in Days

    With Intermedia Contact Center, you can differentiate your customers from the competition where it matters most – the customer experience.

    Topics include:

    • Introduction to Intermedia’s new full-featured cloud contact center
    • Live CCaaS product demo
      • Easy, detailed reporting features
      • Phone system agnostic
    • Clients can add functionality without ripping out their existing PBX
    • Earn more MRR and create stickier customer relationships, when you own the customer experience with Intermedia’s white-label program

    View Recording

Archived Webinars