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Mitel Webinars

  • Mitel Q4 Programs and Promotions Overview

    October 20, 2020

    Move forward with Mitel and sell more in Q4 with these Mitel UC and UCaaS incentives.

    Topics Covered:

    • Mitel UC programs and promotions
    • Mitel UCaaS incentives
      • 5x MRR partner bonus
      • $500 new agent bonus
      • Up to 75% off partner service discount

    Presenter: Colin Mann, Global Product / Solutions Marketing at Mitel

    View Recording

  • Mitel Microsoft Teams Integration

    September 15, 2020

    Improve Microsoft Teams Productivity with Mitel’s Telephony, Contact Center and CRM Integrations

    Create a powerful communications platform by integrating your customers’ Microsoft Teams environments with Mitel’s advanced enterprise-grade telephony solutions.

    Topics Covered:

    • Microsoft Teams and Mitel integration
    • Why connect Microsoft Teams and Mitel?
    • Creating a hybrid solution

    Presenter: Travis Muller, Collaboration Product Marketing Manager at Mitel

    View Recording

  • Mitel Pricing Initiative Overview & CPQ Enhancements

    August 25, 2020

    Mitel has developed an improved and simplified pricing approach referred to as the “Mitel Pricing Initiative” or “MPI”. The changes associated with the Mitel Pricing Initiative are implemented on August 17, 2020.

    Topics Covered:

    • MPI Overview
    • Mitel CPQ, CPQ reports and pricing overview
    • How to access CPQ, CPQ reports and pricing
    • CPQ demonstration
    • SPA process

    Presenter: Kevin McCain, Senior Channel Operations Manager at Mitel

    View Recording

  • Back to Basics: Selling Mitel MiCloud Connect

    June 9, 2020

    YOUR COMPLETE COMMUNICATIONS, COLLABORATION AND CONTACT CENTER SERVICE

    MiCloud Connect is an easy-to-use, all-in-one cloud communications, collaboration and contact center service. By combining an intuitive user experience with Google Cloud’s proven reliability, MiCloud Connect makes every aspect simple and secure.

    • The foundations of selling Mitel MiCloud Connect
    • Mitel MiCloud Connect features and benefits
    • How to position Mitel MiCloud Connect with you customers

    Jim McGarry, Regional Vice President, Channel Sales - Central

    View Recording

  • Mitel Remote Working Solutions

    April 22, 2020

    Staying connected with employees and stakeholders is more important than ever

    The Coronavirus pandemic has forced many companies to have traditional office employees work from home. Staying connected when your employees are remote can be a challenge, but with the right collaboration tools companies can keep their business running without missing a beat. Join Travis Muller, Product Marketing Manager from Mitel, as he discusses:

    • How to maintain business continuity through communications
    • Why team collaboration is critical to productivity
    • How Mitel is helping companies keep remote workers connected

    Presenter: Travis Muller, Product Marketing Manager at Mitel

    View Recording

  • Mitel MiCloud Connect Integrated Contact Center

    March 25, 2020

    All-in-one, hosted call center solution with enterprise-grade performance

    Mitel MiCloud Connect Contact Center has all the features your customers need for call center efficiency and effectiveness, allowing them to spend their time managing their business, not their call center.

    Topics Include:

    • Mitel MiCloud Connect Contact Center overview
    • MiCloud Connect integrated contact center services
    • Mitel MiCloud Connect Contact Center key functionality and benefits

    Presenter: Nichole Paschal, Sr. Product Marketing Manager at Mitel

    View Recording

  • Mitel MiTeam Meetings Overview

    March 3, 2020

    MiTeam Meetings is a multi-party video solution designed for those who want to work more efficiently and enhance workplace communications with seamless transitions between voice, video, and chat capabilities to offer a true collaboration experience.

    Topics Include:

    • How to bridge the communications gap?
    • Mitel MiTeam Meetings overview
    • Mitel MiTeam Meetings key functionality and benefits

    Presenter: Dereus Caldwell, Product Marketing Manager at Mitel

    View Recording

  • Mitel MiCloud Connect & MiCloud Connect Contact Center Demos

    December 16, 2019

    Mitel MiCloud Connect
    Your customers’ all-in-one cloud communications, collaboration and contact center service.


    Mitel MiCloud Connect Contact Center
    Take advantage of this all-in-one, hosted call center solution with enterprise-grade performance.

    View Recording

  • How to Position Mitel MiCloud Connect in Key Verticals

    October 22, 2019

    Wondering how to position Mitel’s MiCloud Connect cloud communications, collaboration and contact center solutions within certain verticals?

    Join us as we discuss:

    • Which verticals we’ve seen recent success in
    • Use cases and customer stories
    • Features and integrations to highlight within each vertical

    View Recording

  • Mitel Revolution Redefines the Standard of Mass Notifications

    October 1, 2019

    Notifying the right people, the right way, when it matters the most: why Mitel Revolution?

    The way we perform business has changed, so what about the way our customers help keep everyone informed, safe, and connected during a crisis within their organization?

    Mitel is pleased to announce the imminent release of Mitel Revolution, Mitel’s next-generation mass notification solution that was built for today’s modern organization.

    Topics covered:

    • Mitel Revolution overview
    • Mitel Revolution capabilities
    • Why Mitel Revolution?

    View Recording

  • Mitel MiCloud Connect CX Overview

    September 13, 2019

    MiCloud Connect CX - Built for Today’s Customer Journey

    Today’s digitally transformed world has put new pressures and expectations on contact centers. Customers have elevated expectations for customer experience and contact centers need agility, speed, and reliability. With a modern architecture and consumer-like ease of use, MiCloud Connect CX was built for today’s customer journey.

    Topics covered:

    • MiCloud Connect CX features and differentiators
    • Where Connect CX fits in the market and the Mitel CCaaS portfolio
    • Benefits of selling the MiCloud Connect + Connect CX solution

    View Recording

  • Make the Right Call with Mitel Marketing

    August 13, 2019

    Mitel provides marketing assets to help you develop rich and targeted demand generation campaigns. In this webinar, you will learn how to quickly access overviews, customer snapshots, architectures, emails and assets prepared specifically for effective marketing to empower you to approach your prospects and customers with the
    knowledge and expertise required to win them over.

    Topics covered:

    • Partner Marketing Hub – where to find content, campaigns, promotions, etc.
    • Mitel Marketplace
    • Promotion of Mitel on your website with Content Syndication

    View Recording

  • Mitel MiCloud Connect & Mitel Teamwork Demos

    July 23, 2019

    MiCloud Connect is a complete cloud business communications service that delivers seamless voice, collaboration and contact center solutions from a single provider. By combining an intuitive user experience and flexible service plans with Google Cloud’s proven reliability, MiCloud Connect makes every aspect of cloud communications and
    collaboration simple and secure.

    Mitel Teamwork is a collaborative web and mobile application designed for the Mitel MiCloud Connect user. With integrated tools, from real-time instant messaging to collaborative team workspaces and audio/video conferencing to collaborative desktop sharing, Mitel Teamwork will transform the way we work and enable teams to be more
    productive and collaborative, whether they’re in the office or on the go.

    Topics covered:
    • MiCloud Connect overview
    • MiCloud Connect/Teamwork client demo
    • Mobility demo
    • Web administration demo

    View Recording

  • Leading with Collaboration / Mitel Teamwork Overview

    June 11, 2019

    Where we work is no longer a location. Today’s modern professional is working from home, while on the go or juggling time between the office and children’s activities, making how we work more important than where we work.

    Topics covered:

    • Why team collaboration is becoming more important than our phones
    • Why Mitel Teamwork?
    • Recent Mitel Teamwork updates and new releases
    • Sneak peek of what is coming

    View Recording

  • Mitel Endpoints Update/Mitel Revolution Overview

    May 21, 2019

    Mitel phones and devices: where they are, and where they are going? Mitel trusts that the communication experience is the ‘make or break’ factor in business dealings, and the ability to deliver exceptional service to employees, partners and customers is directly related to the capabilities of communication tools.

    Topics covered:
    • Mitel endpoints overview and updates
    • Outlook and roadmap for Mitel endpoints

    Notifying the right people, the right way, when it matters the most: why Mitel Revolution? The way we perform business has changed, so what about the way our customers help keep everyone informed, safe, and connected during a crisis within their organization? Mitel is pleased to announce the imminent release of Mitel Revolution, Mitel’s next-generation mass notification solution that was built for today’s modern organization.

    Topics covered:
    • Mitel Revolution overview
    • Mitel Revolution capabilities
    • Why Mitel Revolution?

    View Recording

  • Mitel MiCloud Connect Built on Google Cloud

    April 30, 2019

    MiCloud Connect is now built on Google Cloud! This exciting new partnership delivers Google Cloud’s proven reliability, scalability and security to MiCloud Connect customers. Join us to learn how combining Google Cloud’s best-in-class architecture with MiCloud Connect’s easy-to-use features is driving the next generation of experiences for your customers.

    Topics Covered:

    • Why the move to Google Cloud?
    • How Google Cloud benefits your customers
    • Roadmap

    View Recording

  • OurMiCloud Connect CX Overview

    March 19, 2019

    View Recording

  • Mitel MiCloud Flex Overview

    February 26, 2019

    View Recording

  • Mitel UC Contact Center Solutions

    February 5, 2019

    View Recording

  • Mitel MiCloud Connect - Secure and Flexible Cloud Phone Services

    January 22, 2019

    View Recording

  • New Mitel Partner Program Overview

    May 1, 2018

    View Recording

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